Success Library Online Digital Products Store

Frequently Asked Questions

What eBook Formats are Available for Purchase?
Titles may be purchased in downloadable Microsoft Reader, Adobe Digital Editions or Mobipocket Reader format.
I'm new to eBooks. How do I read them?
Before downloading your first eBook, you must acquire, install, and register the appropriate eBook reader software on the computer/laptop, smartphone, PDA or dedicated ebook reader to which you are downloading the ebook.
How Many Time can i Download my eBook?
You may download your Microsoft Reader or Adobe Digital Editions eBook a maximum of ten times (your download link will expire after a year). After your eBook has been successfully downloaded ten times you will have to contact us to have the download link reactivated. An administration fee will be levied.
Are eBooks returnable?
No, they are not. Once an eBook has been downloaded, it cannot be returned. Therefore, please make sure you can read your eBook selection in the chosen format before downloading.
We do, however, recognize that technical problems can sometimes prevent consumers from being able to successfully download their eBook purchase. If you have installed the proper software, have followed the downloading instructions supplied at the time of purchase, and are still unable to retrieve your eBook purchase, please contact us.
Is it possible to print my eBook?
Printing is publisher dependant. Please check the Digital Rights on the product information page.
Viewing Orders
We currently accept Visa, MasterCard, American Express, Discover, JCP, PayPal, 2Checkout, Simplepay4u, Interswitch and eChecks. You can select your choice of payment method in the checkout process of our store.
Do We Offering Product Shipping?
Not normally, but we will be happy to ship your purchase on CD to you for a small fee. In most cases the fee for United States shipping and handling fee is $5.00. Shipping to anywhere else the price is $10.00. Please contact us either before or after you have made your purchase and we will be happy to oblige you. Please remember to include the complete address where you would like your cd shipped. Email us if needed.
My Downloads Email Has Not Arrived Yet, What Do I Do?
You may also login to your account to get download links, but if you don't have an account than this can be remedied fairly quickly. First be sure and check you "Spam", and "Junk" mail folders (or the equivalent). Our download emails are automated and some email ISP's do not like that. If it is not there, please submit a support ticket here and make sure to include your order number. We will forward your downloads ASAP via manually delivery.